193-EC1AB HBR: Our country has always emphasized the autonomy of science and technology. How does Zhongqi maintain and enhance the innovation ability and vitality of enterprises?
Chu Jian: Innovation is the gene of Zhongcong from the very beginning. I had been doing research in the tech world, and I didn’t know anything at first — I didn’t know marketing, I didn’t know business management, I didn’t know manufacturing, quality control, cost control, I was a layman in human resources and finance, and I didn’t even want to care about those things. In the past, in school, you could have fantastic ideas, and you could do it, and there was nothing to lose if you couldn’t do it. For enterprises, the scope of thinking will be a little more focused. I think the most difficult thing about innovation is to judge whether the innovation is really needed by the market. If it does not meet the market needs, then the innovation is meaningless. Even if it meets the needs of the market, it also depends on whether you can do good things, customers can afford to use, which will involve a series of factors such as performance, quality, cost, service, etc. – you say this thing is 193-EC1AB good, but people can’t afford it, it is useless, very expensive is meaningless; Then the whole life cycle of the service is not in place.
In the past, our innovation in many aspects still have a reference, there are multinational companies as a benchmark. But how can we challenge the future if there is no reference? It’s something I’ve always cared about. In the future, we will invest more power in innovation without reference. Including the gradual establishment of overseas research and development institutions in Singapore, Japan and other places, and the acquisition of high-end analyzer company 193-EC1AB Hobre in the Netherlands, preparing to lay out research and development in Europe. I hope that innovation will always be in the genes of Zhongqi, and I also hope that at least one-fifth of the research and development effort will be devoted to the kind of original “out of nothing”.
HBR: At the point of 30 years, what is your vision for the future of Zhongcong? What kind of enterprise belongs to the future and has long-term vitality?
Chu Jian: I hope Zhongcong will still be alive and healthy after 30 years. The vitality of any business depends on its judgment of the future, its investment in technology research and development, and its response and sensitivity to 193-EC1AB customer needs. I hope Zhongcong can become a standardized, modern and international company. Standardization is likely to be bureaucratic, so we are now accelerating to “digitization.” In addition, Zhongcong should continuously improve the culture and efficiency of innovation. The second part of our INFERNO plan is “Never Say No.” What I always advocate is not to say “no” easily, especially when the leader treats the suggestions of subordinates. If the risk is not big, then try, it is not a great thing, the loss is limited, and the spirit of tolerance for failure is a modern enterprise. In terms of internationalization, it is still very challenging for Chinese companies, and different cultures, languages, and laws are all challenges for us. If these three are done well, I believe that Zhongcong will have a future.