Challenges and digital transformation of equipment manufacturing industry
“In the production process of the equipment manufacturing industry, there are problems such as large factory investment, long production cycle, multiple customer customization, complex parts, and difficult supply coordination.” Chen Chao, senior director of Tree Root Interconnection equipment solutions, said: “At this stage, enterprises are facing four challenges, such as product, high degree of homogeneity and the price war brought by Red Sea competition; In terms of cost, equipment investment is large, and personnel costs are high; In terms of service, the after-sales cost is high, and the response is not good enough to reduce customer satisfaction; Finally, revenue, revenue composition is single, anti-cyclical.”
For the digital transformation process of equipment manufacturing, Chen Chao interpreted the digital transformation services provided by Root Internet for equipment manufacturing, including enterprise digital consulting, smart factory planning and lighthouse use case design, the new lean continuous improvement model based on the industrial Internet, the transparency of the production process, the implementation of specific digital scenarios such as marketing and post-service, and advanced industrial manufacturing processes Improvement, digital base platform, data acquisition and field service and other eight parts. In the digital transformation planning and consulting of equipment manufacturing enterprises, first, provide the top-level design of digital strategy for enterprise executives, and define a three to five year transformation roadmap. Second, to provide enterprises with IT planning services, digital platform construction consulting services; Third, management consulting services provide enterprises with a number of specific service solutions such as business digital performance models, supply chain operation optimization, production efficiency improvement, and continue to create digital value for enterprises through the companion service process.
“For the pain points of enterprises, equipment management and post-market services in the lifting equipment industry tend to be passive management, resulting in poor customer experience, and fuzzy management also brings operational losses to enterprises.” Chen Chao said: “Root Internet for Weihua Group to build a lifting equipment manufacturing industry digital industrial Internet platform, to create equipment management, after market service management a series of applications, to achieve real-time monitoring of equipment operating status, equipment fault alarm and maintenance, after-sales service system application.” Through transformation and upgrading, the operation time of the equipment was optimized and the comprehensive production capacity was improved; This enables after-sales personnel to respond quickly and perform predictive maintenance, ultimately increasing customer satisfaction.”