IDC continues to track the development of China’s industrial Internet market and releases the second evaluation report on China’s Industrial Internet platform (enterprise side) in 2023. This evaluation combined with the actual progress of the market and customer needs, optimized the evaluation dimension, improved the shortlisting criteria, and finally selected 12 comprehensive leading platform service providers to be included in this report. From the evaluation results, the industrial Internet platform service providers in 2023 have significantly improved in terms of product system and service capacity building compared with before.
Evaluation criteria and shortlisted manufacturers
With the development of the enterprise side market of China’s industrial Internet platform, mainstream platform service providers are developing in the direction of product standardization and industry specialization, not only providing customers with relatively standardized data base and tool products, but also providing customers with industry specialized applications and supporting services, so as to better serve customers’ digitalization and intelligent transformation.
In this context, the industrial Internet platform evaluation is studied from the two aspects of platform service provider capability and strategy:
In terms of current capabilities, it focuses on 21 specific dimensions from 6 general directions of “general platform and APP products”, “consulting, implementation and data services”, “ecosystem construction”, “key industry experience”, “after-sales service” and “customer satisfaction”. The core focus on platform service providers standardized PaaS platform products, general and industry professional application products, industry professional teams, solutions and project experience and other aspects of product and service capabilities.
In terms of future strategy, the evaluation is carried out from 15 specific dimensions in 6 directions, such as product research and development route, research and development investment, business continuity, development speed, market promotion and customer service improvement, focusing on the future development route, market expansion and sustainability of platform service providers.
Combined with some specific shortlisting indicators, the final 12 market-leading platform service providers were shortlisted for this evaluation (alphabetical order according to Chinese Pinyin) : Alibaba, Baidu, Gechuang East Intelligence, Huawei, Kaos, Lanzhuo, Langkun Wisdom, US Cloud Intelligence number, PTC, Root Internet, XCMG Hanyun, and Yonyou.