Digital Transformation 2.0: How to define this era

In the age of digital 2.0, how do we define this era? Business systems are becoming more complex, and the gap between traditional IT architecture-based solutions and the complexity of business systems is growing, and we need to build a new set of solutions. This is the new digital infrastructure built by the industrial Internet, industrial Internet of Things, cloud computing, edge computing, mobile, middesk and other concepts, only in this way can adapt to the complexity of business systems, which is also the essential difference from digital transformation 1.0 and digital transformation 2.0.

A leader in the era of great migration of information technology architecture

A leader in the era of great migration of information technology architecture

This change can be observed from the perspective of different subjects:

From the perspective of Party A, from the main body of digital transformation such as brand owners, manufacturers, logistics providers and financial institutions, there are two changes.

First, in the era of digital transformation 1.0, we thought about how to face a definite need, and today we need to face a more uncertain need, personalized, more complex needs.

Second, we used to think about how to optimize the efficiency of enterprise operation. Today, in the 2.0 era, we need to think about whether information system can support enterprise product innovation, business innovation, organizational innovation and management innovation.

New Infrastructure: Digital Transformation 1.0 VS. Digital Transformation 2.0

New Infrastructure: Digital Transformation 1.0 VS. Digital Transformation 2.0

From the perspective of Party B, there are two changes from the supply side of the solution:

First, the core concept needs to change, all the past customer relationship management, enterprise resource management, manufacturing execution and other systems, the core problem is to solve the internal management problems of the enterprise; Today’s need to customer operations as the core, the enterprise is not constructed a set of customer operations as the core of the technical support system.

Second, the past technical solutions are closed, how can a closed technical system to the needs of customers in real time perception, response, service? So we need to build an open technology system, a set of new solutions based on cloud computing, edge computing and mobile.

From traditional IT architectures to new architectures based on cloud-edge collaboration

From traditional IT architectures to new architectures based on cloud-edge collaboration

In the past, we provided customers with hardware and software solutions, and today not only need hardware and software solutions, we also need to work with customers to create more value for customers’ customers, so the entire architecture system is constantly migrating, from the past “chimney”, the technical architecture that is difficult to respond quickly to customer needs has evolved to the present. Based on a variety of new management architectures on cloud computing, edge computing, business middesk, data middesk, etc., this evolution process is starting, and it is only the beginning. At the same time, the original architecture system is constantly deconstructed, forming a resource pool of microservices on the basis of fragmentation, as well as a variety of components on the resource pool, and then facing roles, scenarios, applications to quickly solve some complex problems faced by enterprises. Such explorations have already begun.