8BVI0220HCS0000-1 HBR: As the founder of Zhongcong, you have been a witness and participant in the 30 years of Zhongcong. Looking back, how do you evaluate the growth of Zhongcong in terms of technology in these years? What is your personal opinion on the improvement of the technical capability of the central control?

Chu Jian: It was not easy for the central government to control the past 30 years. On the one hand, our development is due to our own efforts, and on the other hand, it is also a good time to catch up with China’s development. Feel the deepest or insist, as 8BVI0220HCS0000-1 long as the direction is right, we must insist. We are most afraid of temptation is too much, easy to be influenced. For example, at the earliest, the benefits of agent products are actually more, and their own research and development must be invested, but also bear risks. But we feel that we still have to persist and have a “make or break” mentality. Some time ago, when I read the biography of Elon Musk, there was a comment that “Musk is either bankrupt or extremely rich.” With that kind of spirit, it’s possible to get something done. We did not say that we must 8BVI0220HCS0000-1 do anything big, but we focused on what we could do, especially in the process industry. The process industry is the raw material industry, especially some basic raw materials, and China has a large market share in the world. As long as we make solid progress in the field of raw material industry, in safety, environmental protection and cost control, the global supply chain is inseparable from us. If the raw material industry can go out with high quality, it can contribute a lot to the competitiveness of China’s exports. High-quality competitiveness lies in safety, quality, cost, efficiency, including low-carbon goals, which have a lot of room for improvement and improvement.

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HBR: In view of the differentiated needs of process industry enterprises in digital transformation, how can we provide customized digital solutions and promote the construction of smart factories quickly with standardization and modularization?

Chu Jian: This involves two issues, 8BVI0220HCS0000-1 one is the service model and the other is the solution. The concept of ecological cooperation has been deeply rooted in people’s hearts, at least in the era of mobile Internet. How to cooperate in an ecosystem requires technical means, including technical interfaces. This is the case with our new “1+2+N” smart factory solution, where the “1” refers to the factory operating system supOS, which every business needs. Just like Android, it can be used on different phones. And on the APPs, many people or enterprises can make a variety of apps. Assuming that all the customers of more than 50,000 8BVI0220HCS0000-1 process industry enterprises in China now recognize the “1+2+N” model and can apply the factory operating system, all the logistics, equipment, capital, human behavior and other data within the enterprise will be opened up, eliminating all information islands, and laying the foundation of the digital factory. We expect to be able to do that. If this can be done, then the service can be left to the engineers of each company to do it themselves. I believe there are many service providers around the park, not necessarily through our 5S store. You can imagine that the 5S store is just like the direct stores and franchise stores of McDonald’s, KFC, and Starbucks, which are social. I hope that the central control is a research and development type role, doing those things that have advantages. If we can build ecology on this basis, I think it will be a win-win cooperation. Zhongcong hopes to make the original non-standard, customized and personalized products more universal and standardized through ecology, and have stronger applicability.