Digital enterprise: Take digitalization as an opportunity to help enterprises grow resilient

DMC-9940 After the outbreak of the epidemic in 2020, Daegu Laser made rapid adjustments to management and operations through digitalization, minimizing the adverse impact of the epidemic as much as possible, which is a manifestation of resilience. In fact, in recent years, more and more enterprises have begun to pay attention to the word “resilience”, and the international authoritative research institute Gartner has issued a prediction that 70% of the world’s ceos will establish a “resilience culture” by 2025 to cope with the threat of COVID-19, cybercrime, bad weather, civil unrest and political unrest.

According to the report, 90% of global business leaders believe that organizational resilience will be a top consideration in business in the future; 80% of entrepreneurs believe that resilient organizations thrive and thrive.

DMC-9940 But how does resilience manifest itself in corporate management and operations? How can enterprises improve their resilience in the digital age? Dr. Cao Yangfeng, Director of the Industrial Internet Lab and director of the Hong Kong Entrepreneurship and Innovation Institute, gave the answer in his report. Cao Yangfeng said that resilience itself is a ability, showing that after the enterprise encounters a crisis, it can bounce back in the crisis, just like U-shaped change, whether internal crisis or external crisis, the test of the organization is resilience. Dr. Cao Yangfeng has conducted in-depth research on Southwest Airlines, Apple, Starbucks, Microsoft and other world-renowned enterprises, and found that these industry giants have experienced one or even several crises, but finally emerged from the crisis and continued to grow. Therefore, resilience is the core ability to ensure the sustainable growth of enterprises.

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DMC-9940 In the era of the digital economy, Cao Yangfeng believes that enterprises are facing the pressure of upgrading digital enterprises, and can improve the innovation quality and agility of enterprises by shaping the ability of EBC, because there is the ability to assemble and is relatively agile, which will resist some challenges in the crisis of enterprises and obtain resilient growth.

Data governance enterprise, the key is data governance and management enterprise.

In the digital wave, is all data useful? In Li Xiaodong’s view, not all data is valuable. Companies that waste a lot of management costs and capital costs to acquire data can only get lost in the data and information wave. How to effectively screen data, including encouraging valuable data to surface, is a key point in the digital transformation process of enterprises. “Only by strengthening the management of data acquisition, output and use can enterprises support data management and call it an enterprise based on data governance and management.”

DMC-9940 “An enterprise wants to achieve resilient growth, it must have four aspects of ability,” said Xu Shaochun, rotating chairman of the Industrial Internet Lab and chairman of the Board of directors of Kingdee Group, one is the digital operation ability, the second is the ability of data-driven efficient products and services, the third is the ability of digital ecology, and the fourth is the ability of cultural innovation. In Xu Shaochun’s view, in the past, the digitalization of enterprises has largely stayed in a certain department, and the “digital governance enterprise” is to use digital means to govern and manage enterprises, build new operating models and management models, and even business models.

Wang Qin, deputy director of the Management Science and Innovation Development Research Center of the Chinese Academy of Social Sciences, said that under the digital wave, it is also crucial for enterprises to improve the connectivity and integration force in the process of digital transformation. “Under the premise of hard technology as the center, can realize the connection of resources, through complementing others to create value, rather than simply as a supplier or assembly link, is also the key to whether the enterprise can achieve resilient growth.”

DMC-9940 In Wang Qin’s view, digitalization is not only a tool for enterprise transformation, but also an opportunity for enterprise development. “Some people think enterprise digital transformation is the cusp, I think it’s more like a marathon. This is a technological shock to all businesses. Only by continuously creating value for users in this marathon, expanding data governance at the boundary, and effectively combining enterprise elements dynamically, can we ultimately enhance the advantages of enterprises and achieve resilient growth of enterprises.”